Welcome to this guide on claiming data breach compensation for data breaches in airlines. In today’s digital age, airlines store vast amounts of personal data, ranging from credit card details to passport information. Unfortunately, this data can be vulnerable to hackers, resulting in data breaches that can impact the general public and airline employees. These breaches can involve physical data theft or attacks on computerised systems and have serious consequences for those affected.
One notable example of an airline data breach was the British Airways incident in 2018, where the personal and financial information of over 400,000 customers was compromised. This data breach resulted in a £20 million fine from the Information Commissioner’s Office (ICO), highlighting the serious nature of such incidents.
If you’ve been a victim of an airline data breach, you may be entitled to compensation for any financial losses, distress, or inconvenience caused. In this guide, we’ll explore the steps you can take to claim compensation for an airline data breach in the UK. We’ll cover everything from identifying the breach and gathering evidence to making a claim and understanding the potential outcomes.
If you’re unsure whether you have a case for compensation or need further assistance, don’t hesitate to contact us. Let’s dive into the guide and help you understand your rights in the event of an airline data breach.
How Could An Airline Data Breach Happen?
Airline companies collect a significant amount of personal data from passengers and employees. This data can include personal identification details such as names, addresses, passport numbers, credit card details, and even medical information. This information is collected for various purposes, including flight bookings, travel arrangements, and employee records.
Under the Data Protection Act 2018, companies are required to keep personal data safe and secure. This means they must take appropriate measures to prevent unauthorised access, disclosure, or loss of data. However, data breaches can still occur, and when they do, the consequences can be severe.
The wrongful exposure of personal data can cause harm to passengers and employees alike. For passengers, this may include identity theft, financial loss, and emotional distress. For employees, the exposure of personal information can result in discrimination, harassment, and reputational damage.
If you have been a victim of an airline data breach, you may be eligible for data breach compensation. To be eligible, you must be able to prove that the airline company was at fault for the breach and that you have suffered harm as a result. There are also strict time limits for making a claim, typically six years from the date of the breach. However, some claims have shorter limitation periods.
In the next section, we will discuss the steps you can take to identify an airline data breach and gather evidence to support your claim.
Steps To Take When Claiming Data Breach Compensation For Data Breaches In Airlines
If you’ve been a victim of an airline data breach, there are several steps you can take to claim data breach compensation. These steps include:
- Gather evidence- Start by gathering as much evidence as possible, including any emails, correspondence, or notifications from the airline company. You should also keep a record of any financial loss or emotional distress caused by the breach.
- Take remedial action to protect your data- If your personal data has been compromised, take remedial action to protect yourself. This may include changing passwords, cancelling credit cards, or monitoring your credit report for any suspicious activity.
- Inform the ICO – You may also wish to report the breach to the Information Commissioner’s Office (ICO), which is responsible for enforcing data protection laws in the UK. While reporting the breach is not a requirement, it may help to strengthen your case for compensation.
- Get legal advice from our advisors to see if you could make a claim with one of our panel of data breach solicitors – Finally, it’s important to seek legal advice from a solicitor specialising in data breach compensation. Our advisors can provide you with the information you need to determine whether you have a valid claim and can connect you with one of our panel of expert data breach solicitors.
Don’t hesitate to get in touch with us if you need any further assistance or advice.
Data Breaches In Airlines – Case Study
Earlier in this guide, we briefly referred to the British Airways data breach, which is one of the most significant airline data breaches to date. In 2018, the personal data of approximately 380,000 customers was compromised due to a cyber-attack on the company’s website and mobile app.
The data breach exposed customers’ names, addresses, payment card details, and travel booking information. British Airways faced significant criticism for failing to take adequate measures to protect its customers’ personal data.
The airline was subsequently fined £20 million by the Information Commissioner’s Office (ICO) for failing to protect its customers’ personal data. While the airline did not initially offer compensation to affected customers, many individuals pursued legal action and successfully received data breach compensation.
The British Airways data breach highlights the importance of taking appropriate measures to protect personal data and the potential consequences when companies fail to do so. If you have been affected by an airline data breach, don’t hesitate to take action to protect yourself and learn whether you could pursue compensation.
What Evidence Do I Need To Claim Compensation For A Data Breach?
To successfully claim data breach compensation for an airline data breach, you will need to provide evidence to support your case. This evidence may include:
- Notification of the data breach – You should provide evidence of any notification or communication you received from the airline company regarding the data breach.
- Financial losses – If you have suffered any financial losses as a result of the data breach, such as unauthorised transactions on your payment card, you should provide evidence of these losses.
- Emotional distress – If you have experienced emotional distress as a result of the data breach, such as anxiety or stress, you should provide evidence to support this, such as a medical report or a statement from a mental health professional.
- Other evidence – Depending on the circumstances of the data breach, you may need to provide additional evidence to support your case, such as evidence of identity theft or fraud.
By gathering this evidence, you can strengthen your case for data breach compensation and increase your chances of receiving the compensation you deserve. If you need help gathering evidence or pursuing a claim, don’t hesitate to seek legal advice from our advisors.
How To Calculate An Airline Data Breach Payout
Calculating the payout for an airline data breach can be complex, and there is no one-size-fits-all approach. The amount of compensation you may receive will depend on a range of factors, including the severity of the data breach and the extent of the harm caused.
In general, compensation for an airline data breach may cover financial losses, such as unauthorised transactions on your payment card, as well as any emotional distress you have suffered as a result of the breach.
To calculate an appropriate payout for non-material damages, your solicitor could use the Judicial College Guidelines, which provide a framework for determining the amount of compensation that should be awarded in personal injury cases, including data breach cases.
The guidelines consider a range of factors, such as the nature and severity of the harm suffered, the impact on your daily life, and any ongoing medical or psychological treatment you may require.
By working with an experienced data breach solicitor, you can ensure that your claim for compensation is properly valued and that you receive the full amount of compensation you are entitled to under the law.
No Win No Fee Data Breach Solicitors – Start Your Claim Today
If you have been the victim of an airline data breach, you may be worried about the cost of pursuing a compensation claim. However, many reputable data breach solicitors offer No Win No Fee arrangements, which can help to make the process more affordable and accessible.
Under a Conditional Fee Agreement, also known as a No Win No Fee agreement, you will only pay your solicitor if your claim is successful. If your claim is unsuccessful, you will not typically be required to pay them.
Success fees, which are additional fees charged by your solicitor if your claim is successful, are capped at 25% of the compensation awarded to you. This means that you can be confident that you will receive most of the compensation you are entitled to.
If you are unsure whether you have a valid claim for data breach compensation or would like to know more about pursuing a claim on this basis, our team of expert advisors can help. They can assess your case and refer you to one of our panel of reputable data breach solicitors, who can assist you. Contact us today to start your claim.
Further Insight Into Claiming Data Breach Compensation For Data Breaches In Airlines
Easyjet Data Breach – Another action by the ICO related to an airline’s data breach.
Guidance On Phishing Attacks – Useful guidance on preventing being harmed by phishing.
GDPR Guidance – Here, you can learn about GDPR from the ICO.
Hotel Data Breach – Find out how to make a hotel data breach claim.
Employee Breached My Data – Find out what to do if an employee has breached your data.
Airport Data Breaches -Find out whether you could claim for an airport data breach.